Privacy Policy

Last updated: April 9, 2026

LayerOneGrid ("Company", "we", "us", "our") provides hosting and infrastructure services. This policy defines how data is collected, used, and protected.

1. Information Collected

Account Information

Name, email, phone number
Billing details (handled via third-party processors)

Technical Data

IP address
Server logs
Usage metrics (resource consumption, uptime monitoring)

Customer Data (Hosted Content)

Websites, databases, files stored on our infrastructure

We do not claim ownership of customer-hosted data.

2. Use of Information

Provide and maintain hosting services
Monitor performance and system stability
Process payments and manage accounts
Respond to support requests
Prevent abuse, fraud, or security incidents

3. Data Retention

Account data retained while account is active
Backups retained per configured backup policy
Logs retained for operational and security purposes

Deleted accounts may have residual data in backups for a limited period.

4. Data Sharing

We do not sell user data.

Data may be shared with:

Infrastructure providers (data centers, cloud providers)
Payment processors
Legal authorities if required by law

5. Security

Network-level protections
Access controls and authentication
Encrypted connections (SSL/TLS)

No system is guaranteed to be fully secure.

6. Customer Responsibility

Customers are responsible for:

Securing their applications
Managing access credentials
Ensuring legality of hosted content

7. Cookies

Minimal cookies may be used for:

Session management
Basic analytics

No invasive tracking or advertising cookies.

8. Third-Party Services

Services may integrate with:

Payment providers
Monitoring tools

Each third party operates under its own policies.

9. Data Access and Deletion

Users may request:

Access to stored personal data
Deletion of account data

Requests handled via support.

10. Changes

Policy may be updated. Continued use constitutes acceptance.

11. Contact

LayerOneGrid
[email protected]